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Join McPherson Insurance Agency, Llc, a leading insurance agency dedicated to providing exceptional customer service. Located in beautiful Clinton Township, Michigan, we are committed to meeting the insurance needs of our local community. At McPherson, we value authenticity, integrity, and a personalized approach to customer care.
If you are passionate about helping others and thrive in a customer-oriented environment, this opportunity is perfect for you. As our Insurance Customer Service Representative, you will be the first point of contact for customers, assisting them with their insurance inquiries, policy changes, and claim resolutions.
Join our team and be part of a close-knit community that values teamwork, exceptional service, and professional growth. Apply now to start your rewarding career with McPherson Insurance Agency, Llc!
BenefitsHourly Base Salary Bonus Opportunities
Mon-Fri Schedule
Career Growth Opportunities
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Casual Working Enviroment
ResponsibilitiesClient Assistance: Provide attentive and personalized service to clients, addressing their concerns and inquiries effectively.
Policy Management: Handle policy changes, updates, and renewals with precision and attention to detail.
Documentation: Maintain accurate records of client interactions, policy details, and other essential information.
Compliance: Ensure adherence to company policies, industry regulations, and ethical standards in all client transactions.
Communication: Communicate effectively with clients to provide clear explanations, answer questions, and offer guidance.
RequirementsLicensing: Michigan Property & Casualty License required.
Customer Service Experience: Previous experience in a customer-facing role preferred.
Communication Skills: Strong verbal and written communication abilities.
Detail-Oriented: Ability to accurately process information and maintain detailed records.
Team Player: Collaborative mindset with a focus on team success.
Professionalism: Consistent in presenting a positive, helpful demeanor with clients and colleagues.
Insurance Knowledge: Basic understanding of insurance products and services.
Full Time
$37k-43k (estimate)
04/30/2024
05/13/2024
mcphersoninsuranceagency.com
Cullman, AL
<25
Insurance
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.