Cherry Carpet and Flooring, Inc., established in 1947, is a multi-faceted company specializing in many genres of floor coverings. Through our vast array of products and services, including carpet, resilient flooring, ceramic tile, wood, laminate flooring, and of course installation, our experienced team provides our customers with the proper finished floor based upon longevity and value. We are able to serve the needs of educational facilities, healthcare facilities, corporate clients, churches, the hospitality industry, tenant work, residential clients and the government sector.
Cherry Carpet and Flooring located in Portsmouth, VA is currently seeking a Retail Manager Flooring.
As a Retail Manager at Cherry Carpet and Flooring, you will play a crucial role in driving our business forward and delivering exceptional customer experiences. The Retail Manager is responsible for management of the carpet/flooring showroom. Outlet and retail/residential sales division of a locally owned and operated flooring company. The aim of the retail manager is to maximize profit while minimizing cost, ensure promotions are accurate and merchandised to the company's standards. The Retail Manager will also be required to deal with human resources, marketing ideas, logistics, information technology, customer service and finance.
Qualifications and Requirements:

• Proven experience as a Retail Manager, preferably in flooring or home improvement industry.
• Strong Leadership skills with the ability to motivate and inspire a sales team.
• Exceptional customer service with a friendly and approachable demeanor.
• Excellent communication and interpersonal skills.
• Demonstrated problem- solving and decision- making abilities.
• Proficiency in computer skills, including MS Office and point-of-sale systems.
• A keen eye for visual merchandising, Marketing, and showroom presentation.
• Flexibility to work weekends and extended hours as needed.
• Bachelor's degree preferred but not required.

The responsibilities of a Retail Manager include but are not limited to the following:

• Meeting company targets and goals.
• Managing and motivating a team to increase sales and ensure efficiency.
• Managing stock levels and making key decisions about stock control.
• Analyzing sales figures and forecasting future sales volumes to maximize profits.
• Analyzing and interpreting trends to facilitate planning.
• Using information technology to record sales figures, for data analysis and forward planning.
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
• Ensuring standards for quality, customer service and health and safety are met.
• Addressing health and safety, legal and security issues.
• Promptly responding to customer complaints and comments
• Organizing special promotions, displays and events.
• Updating colleagues on business performance, new initiatives, and other pertinent issues.
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
• Initiating changes to improve the business, (e.g. revising opening hours to ensure the store can compete effectively in the local market).
• Training sales force in both Product Knowledge and Sales Techniques.

Qualified candidates should apply online going to About Us, Join The Team at
We are proud to be an Equal Opportunity Employer (EOE), including disability and veterans.