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Telecommunications Administrator II
$92k-118k (estimate)
Full Time 0 Months Ago
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State of Maryland - DoIT Networks Division is Hiring a Telecommunications Administrator II Near Annapolis, MD

Introduction

The Department ofInformation Technology (DoIT) strives to provide the highest level of customerservice to state agencies in Information Technology and TelecommunicationsVoice services.��

GRADE

17

LOCATION OF POSITION

Departmentof Information Technology100Community PlaceCrownsville,MD� 21032

Main Purpose of Job

The main purpose of the position is to provide administrative assistance to the Voice Services Unit by preparing, reviewing and tracking invoices, purchase orders and move/add/change requests. Incumbent will be the liaison between the agency and vendor billing departments.The incumbent for this position must be detailed oriented and have good verbal and written communications skills.***This is a contractual position with limited benefits.***

POSITION DUTIES

Create and maintain Excelspreadsheets to log the following:a.��� 50 plus vendor monthlyinvoices to ensure they are received, accurate and submitted for payment.b.��� The 20,000 plus entriesfor three Voice over Internet Protocol (VoIP) Platforms to identify:i.��� The items to be billed toeach agency.ii.��� A summary table thatidentifies the items billed by location.c.���� Purchase orders submittedto various carriers servicing the State to facilitate both:i.��� Requests in support ofDoIT provided services.ii.��� Agency requests fornon-DoIT supported locations.d.��� Assist the fulfillment ofclient Move, Add and Change (MAC) requests that require billing.� i.��� Writing and tracking aStatement of Work (SOW) when required to complete MAC requests. Collaboratewith DoIT’s Intake Process Unit.ii.��� �Tracking the status of SOWs from request,through billing of the client. Assistthe Director and other Voice Systems employees with placing orders that mayentail calling in service tickets, investigating billing issues, and/orattending meetings with vendors. Contactvendorbilling departments and request corrections when necessary.� Tracking of technician hours to ensure properbilling. �

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Five years of administrative staff or professional work. Notes: 1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience. 2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience. 3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience. 4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preferencewill be given to the candidate who has one or more of the following. One year of intermediate experience using MicrosoftExcel to track large volumes of data.Must be able to create pivot tables.Experience working with vendor/contractor billing.Working knowledge of contract managementprocess.�

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.�We will not consider information submitted after this date.�Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the�eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.�It is important that you provide complete and accurate information on your application.�Please report all experience and education that is related to this position.

BENEFITS

Contractual employees who work foran agency and have a current employment contract of 30 or more hours a week (oron average 130 hours per month) will be eligible for subsidized health benefitscoverage for themselves and their dependents. As a contractual employee, youwill be responsible for paying 25% of the premiums for your medical andprescription coverage, including any eligible dependents you have enrolled. TheState of Maryland will subsidize the remaining 75% of the cost for thesebenefits. You can also elect to enroll in dental coverage, accidental death anddismemberment insurance, and life insurance, but will be responsible to pay thefull premium for these benefits.Paid leave will accrue at a rate ofone hour for every 30 hours worked.��

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online,�the paper application and supplemental questionnaire may be submitted to:�Department of Budget and Management, Recruitment and�Examination Division, 301 W. Preston St., Baltimore, MD 21201.�Paper application materials must be received in our office�by the�closing date for the recruitment. No postmarks will be accepted.For questions regarding this recruitment, please contact the�DBM Recruitment and�Examination Division at Application.Help@maryland.gov�or 410-767-4850,�MD TTY Relay Service 1-800-735-2258.We thank our Veterans for their service to our country.People with disabilities and bilingual candidates are encouraged to apply.As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

Job Summary

JOB TYPE

Full Time

SALARY

$92k-118k (estimate)

POST DATE

03/24/2023

EXPIRATION DATE

07/12/2023

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