POSITION DESCRIPTION. Job Title. IT Help Desk Technician. Department. IT. Reports To. IT Manager. Position Type. Non-exempt. Supervises. N/A. Effective. April 2024. Purpose of Position. Facilitating the seamless operation of essential IT services and enhancing the overall experience for the co-op's employees and members. The Help Desk Technician provides tier 1/2 support. In addition, they will be assisting with maintaining, implementing, and opt...
