SUMMARY. The Member Service Representative will report directly to the Director of Operations. Under minimal supervision the MSR is responsible in handling all member service request, and ensure adherence to policies, procedures, and compliance. The MSR must have the ability to travel to other branches for support and coverage as needed. RESPONSIBILITIES. Assist members with teller transactions, account maintenance and inquiries regarding product...
Position Summary. The RMS will report directly to the Director of Risk Management. Under minimal supervision, the RMS is responsible for performing all day-to-day account opening and transaction processing for specialized members. They will also review daily reports and ensure adherence to policies, procedures, and compliance. The RMS must have the ability to travel to other branches for support and coverage as needed. This position requires 2 da...