Revenue Operations Manager

About ShipperHQ and this position:

ShipperHQ is a startup headquartered in Austin, TX making a big impact in the e-commerce shipping space. Founded in 2009, we are a premier supplier of shipping software for e-commerce sites, selling to both SMB and Enterprise customers. We have 40 team members spread across the US, the UK, Ireland, and Australia. 30 members are based in Austin, TX. We are seeking an outgoing individual with a positive attitude that is willing to grow with the company.

We’re looking for someone who can partner with senior leadership to help drive revenue effectiveness. This includes establishing measurable processes to improve sales & marketing efficiency and automating areas to help drive growth goals. Day-to-day, you’ll work with our customer-facing teams to document and build strong relationships with those departments. Additionally, you’ll aid in producing actionable reporting and analysis to help align initiatives across departments and provide insight into company health.

The Revenue Operations Manager will contribute in the following areas:

• Establish thoughtful and innovative strategies to improve operational efficiency across our client-facing teams to drive revenue
• Elevate our core operational processes
• Assist senior leadership with standardized business reporting and strategic planning
• Partner with various cross-functional leaders to ensure alignment on projects and initiatives
• Monitor and maintain data quality in HubSpot
• Create forecasts and build dashboards for Sales, Marketing, and Customer Success teams to easily understand the health of the business, and identify opportunities and create strategies to help them hit their goals

The ideal candidate has the following experience:

• 4 years of proven experience in revenue operations
• Hubspot expertise 
• The ability to utilize data insights to drive decision-making

The ideal candidate has the following qualities:

• Willingness to provide hands-on support to teams by providing help with ad hoc projects and reporting from various internal systems. 
• Passionate about pioneering innovative, highly effective tools & processes
• Possess stellar analytical skills 
• Solutions-oriented - you always find a way
• Highly motivated and willing to wear many hats, we’re a fast-paced startup and work as a team to support our growth, so you’ll often get tasks that aren’t directly related to your job function
• Critical thinker, you don’t just look at what we’re doing today but are constantly thinking about ways we can improve to supercharge our growth

This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. You will learn more at ShipperHQ in a year than you would in 3 years at other companies. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. 

Benefits and Perks:

• Work with a collaborative and motivated team with the ability to tie results in the organization directly to your actions.
• 22 days PTO in addition to public holidays
• 401k Match 
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave

Logistics:

• This is a full-time position working out of our Austin, TX office 2 days a week 
• Compensation is based on experience

At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity