Job Details. Role: QA Analyst III (Genesys Tester). Location: Austin, TX - ONSITE. Key Skills. Prior Genesys experience (more important than QA requirement ). Automation experience - any tool specifically Genesys (Cyara). Call Center Exp. Genesys experience (must have). Working with an offshore team. Hands-on automation Genesys experience. Genesys Cloud Implementation the project is to move everything to the Cloud. Will be a point of contact for ...