Perform an extensive array of ASIC development business-related tasks (for example, help coordinate ASIC development from design to production, manage projects schedules by coordinating and monitoring engineering resources, schedule facilities and equipment). Build efficiency and effective responsiveness into existing operations and help define new operational strategies. Serve as program manager of various projects. Create development plan in co...
Process a wide variety of customer orders utilizing various methods and meeting all requirements. Nontechnical Support of internal and external customers in regard to order fulfilment and order tracking. Coordinate with counterparts in Germany (Global HQ) on delivery schedules, pricing, and order requirements. Coordinate with internal teams to facilitate the order process, achieve joint goals, and solve problems related to order processing. These...
Proactively uncover, develop, and grow R&S Systems Business (EMC, OTA, TEMPEST, Automotive Radar, Custom). Work closely with customers to understand their needs and present Rohde & Schwarz solutions that can meet their business requirements. Create new business opportunities and expand existing customer relationships. Develop and execute a business plan to grow our Systems business. Grow the territory and exceed quota. Build and manage a strong s...
Provide guidance and set requirements for training program for Service Technicians. Establish, monitor, adjust training curriculum for Service Technician apprenticeship program. Shape and refine onboarding process for Service personnel. Track and report on employee development plans. Establish mechanism for tracking employee qualifications for positions within Service Department.
Conduct on-site or in-house repair of equipment to ensure it meets Rohde & Schwarz’ high standards of performance. Diagnose equipment malfunctions and performs repairs. Understand complex RF system architecture and apply that to diagnostic process. Represent the company in a customer support role and is responsible for customer’s satisfaction with equipment and servicing. Accurately prepare daily logs and reports of work performed, including hour...