Job Purpose. As the voice behind the guest experience, the Reservations Agent plays a pivotal role in shaping a guest’s journey before they ever set foot on property. This role is about more than booking rooms—it’s about creating confidence, excitement, and a sense of welcome through every interaction. The Reservations Agent ensures that each guest’s needs, preferences, and expectations are thoughtfully understood and reflected in their reservati...
Job Purpose. The Room Attendant is an essential ambassador of comfort and cleanliness, responsible for creating a serene and polished environment that guests can retreat to and rely on. With precision, pride, and a commitment to detail, this role supports the guest experience by ensuring that rooms are immaculately maintained and refreshed. At Main Street Hospitality, our Room Attendants are more than cleaners—they are caretakers of the guest exp...
