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We are seeking an Insurance Customer Service Representative to become a part of our organization!
The Customer Service Representative is the first point of contact for customers and responsible for resolving issues and requests reported in a timely and professional manner.
Job Description
· Assist with customer inquiries via phone, fax, or email
· Greet customers for will call/pick up
· Enter/create new sales orders from customer purchase orders via phone, fax, or email
· Establish a quality working relationship with a variety of customers
· Follow up with customer inquiries
· Data Entry
· All other duties as assigned
Requirements:
· 1 year experience in customer support role
· Experience with Microsoft Office and Google Applications
· Good problem-solving skills and proactive in finding solutions
· Strong and professional communications skills – verbal and written
· Ability to handle stressful situations (i.e. customer complaints, lots of paperwork, etc.)
· Strong customer service skills via phone (active listening, tone of voice, word choice)
· Ability to adapt/respond to different types of situations and characters
· Ability to multi-task, prioritize, and manage time effectively
· Good with numbers and data entry
· Detail Oriented
· Bilingual - Spanish and English speaking or Chinese and English speaking
The job is representative of the duties and responsibilities of the position but may not be inclusive of every aspect of the position.
Job Type: Full Time or Part Time
Pay: $14.50 ~ 25.00 per hour
Schedule:
Experience:
Education:
Communication method(s) used:
This Job Is Ideal for Someone Who Is:
Company's website:
Work Remotely:
Full Time
$37k-47k (estimate)
04/26/2024
05/09/2024
sfproduction.com
Arcadia, CA
<25
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.