Sign On Bonus: $1,000. Job Overview. We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Experience Officer (CEO). In this role, you will be first point of contact for walk-ins and phones. The CEO position is responsible for communicating with customers to resolve issues, collect insurance payments, verify information and provide exceptional service. We currently have full-time or part-time positions av...
Job Overview. We are seeking a highly motivated individual to assist the Customer Experience Manager and help oversee training and development activities for Customer Experience Officers. This position will monitor work for quality assurance purposes and report performance status and/or issues to the Manager. The Lead role also ensures efficient and timely processing of all work assignments and adheres to the company's service standards and goals...
Job Overview. We are seeking a Customer Experience Officer to join our growing team. You will be the first point of contact for our customers, providing exceptional service and support over the phone, email, and in person. This is a dynamic role that requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Under direct supervision, the Customer Experience Officer works closely with cu...
Job Overview. We are seeking a highly motivated individual to assist the Customer Experience Manager and help oversee training and development activities for Customer Experience Officers. This position will monitor work for quality assurance purposes and report performance status and/or issues to the Manager. The Lead role also ensures efficient and timely processing of all work assignments and adheres to the company's service standards and goals...
Job Overview. We are seeking a Customer Experience Officer to join our growing team. You will be the first point of contact for our customers, providing exceptional service and support over the phone, email, and in person. This is a dynamic role that requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Under direct supervision, the Customer Experience Officer works closely with cu...
Overview. The Agency Services Lead assists the Agency Services Manager and helps oversee training and development activities for Agency Services Representatives. Monitor work for quality assurance purposes and report performance status and/or issues to the Manager. Ensure efficient and timely processing of all work assignments and adhere to company service standards and goals. This is a full-time position with competitive pay and benefits. Educat...
Duties. Supports the company's customer service delivery as the primary point of contact for customers. Under direct supervision, works closely with customers, agents, and fellow employees to resolve inquiries and issues promptly and efficiently. Education/Experience. High school diploma or general education degree (GED) required. 1 year related experience in insurance. prior experience in customer service, call center, or office environment high...
