Experienced Medical Assistant

Responsibilities include:

• Room patients, obtain vitals and clinical history, communication of chief complaint and pertinent medical issues to surgeon.
• Assist surgeon with consultations, including database entry and patient education.
• Assist with pre-operative evaluation of surgical patients.
• Assist with post-op visits: suture removal, wound care, patient education.
• Assist surgeons with office-based procedures.
• Counsel patients about our products, treatments, and surgeries.
• Answer patient questions by phone, email, and texting.
• Maintain thorough documentation in our Practice Management System.
• Maintain inventory of aesthetic and surgical supplies.
• Take clinical photos using digital cameras.
• Resolve patient complaints empathetically with solution-based methods.
• Foster relationships and communicate with other medical offices, to obtain records and coordinate surgical care.
• Assist with maintenance of surgeon credentials (insurance and Hospital privileges).
• Work with medical representatives to order devices and supplies for surgery.

Essential Skills:

• Excellent communications skills.
• Well- organized with attention to detail.
• Excellent time management skills and ability to multi-task and prioritize work.
• Empathetic with patients’ needs and concerns.
• Ability to work with multiple surgeons and office support to ensure the highest quality care and service for our patients.
• To be a team-player and be collegial with all staff, from reception to M.D.s.
• Flexibility, love to learn about new surgical and aesthetic technologies.
• Values the success of the practice and has an interest in personal and professional growth.

​ Qualifications:

• Knowledge of medical office management systems and procedures
• Exceptional clinical judgment, employing a “safety first” mindsets.
• Ability to thrive in a fast-paced environment.

Education/ Experience:

• High School Diploma, college degree preferred.
• Minimum of 3 years of experience in medical office working as a medical assistant.
• Previous experience working in Plastic Surgery medical office a plus!