Job Summary. The Call Center Specialist performs a variety of high-quality customer service functions. Some daily functions include answering the switchboard and directing calls to appropriate departments. Greeting customers in the lobby and directing the to the correct bank employee/department. Answering questions about PrimeSouth Bank’s products and services, in a courteous and professional manner, and always representing the bank in a positive...
Job Summary. This position has responsibilities that include responding to team members queries via in-person, phone, or remote access, diagnosing software, peripheral, and hardware issues, running diagnostic tools, guiding team members through basic problem-solving, providing computer training, installing/upgrading hardware/software, writing training manuals, following up with team members, and completing support tickets. Essential Functions. Re...
