Provides information to guest / visitor inquiries. coordinates all guest requests for special arrangements or services, courteously and efficiently and informs guests of hotel services, features and room amenities. Excellent guest relations skills. Excellent verbal and written communication skills with guests and co-workers. Excellent telephone etiquette. Detail-oriented, team player. Ability to work well in a fast-paced environment. Ability to w...
People want to work with a person, not a company. PCH is a community of people. associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. Tony Davis, President. Job Summary. As a member of our hospitality team, the primary responsibility of a Lead Cook is to supervise the kitchen staff in...
As a member of our hospitality team, the primary responsibility of a Health Club Attendant is to uphold the cleanliness and visual appeal of the lobby, conference center areas, elevators, and public restrooms by following a daily duties checklist to ensure all assigned tasks are promptly completed. This role is responsible for regularly inspecting the public areas for any unusual conditions or maintenance issues and taking necessary action to add...
As a member of our hospitality team, the primary responsibility of a Loss Prevention Officer is to assist in the daily operation of the Loss Prevention Department. This role is crucial in ensuring the safety and security of the hotel’s property and guests by conducting regular patrols and security checks to detect and prevent fire hazards, theft, vandalism, and unauthorized entry by identifying any unusual circumstances, watching for irregulariti...
People want to work with a person, not a company. PCH is a community of people. associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President. Efficiently restocks shelves, counters, or tables with merchandise, ensuring items are well-organized and easily accessible for...
As a member of our hospitality team, the primary responsibility of a Room Attendant is to maintain the cleanliness and overall maintenance of assigned rooms in the hotel. Attention to detail and thoroughness are essential in ensuring that rooms meet the highest standards of cleanliness and presentation. This role is responsible for picking up trash, changing linens, thoroughly cleaning the bathroom, dusting room items, vacuuming the floor, and re...
As a member of our hospitality team, the primary role of a Catering Houseperson is to ensure the physical event setup, cleanliness of event spaces, and maintenance of banquet equipment. This role is responsible for reading and understanding Banquet Event Orders to set up event spaces accordingly and break down events, handling and storing banquet equipment with care, and reporting all damage to catering equipment, furnishings, or spaces to the Ca...
Maintains high service standards, handles cashiering responsibilities and check control procedures. Serves all food and beverage items according to use records and established procedures. Assists with busing tables when necessary and must strive for finer points of service such as making sure that the water glasses are filled, that the table is free from dirty dishes, etc. Exercises positive warm hospitality. Maintains knowledge of food items. Mu...
People want to work with a person, not a company. PCH is a community of people. associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President. Job Summary. As a member of our hospitality team, the primary responsibility of a Lead Cook is to supervise the kitchen staff ...
As a member of our hospitality team, the primary responsibility of a Recreation Attendant is to maintain all areas of the hotel's recreational grounds to create a memorable experience for guests. This role involves assisting guests with various activities, maintaining the cleanliness of the facilities, and interacting with guests in a friendly and professional manner. This role actively engages with guests, providing assistance and information ab...
As a member of our hospitality team, the primary responsibility of a Bartender is to deliver exceptional customer service in the hotel's Bar, Pool, and Restaurant outlets by creating and serving a variety of cocktails and drinks. This role is essential for creating a positive and enjoyable bar experience for our guests by creating a positive first impression with a warm smile and addressing guests by name whenever possible. This role is responsib...
As a member of our hospitality team, the primary role of a Catering Houseperson is to ensure the physical event setup, cleanliness of event spaces, and maintenance of banquet equipment. This role is responsible for reading and understanding Banquet Event Orders to set up event spaces accordingly and break down events, handling and storing banquet equipment with care, and reporting all damage to catering equipment, furnishings, or spaces to the Ca...
