PayScale develops a cloud-based compensation analysis software that provides employee compensation management solutions to small businesses and corporations through matching and big data algorithms.
The GTM Enablement team owns onboarding, skill development, and ongoing learning for external-facing employees. . . A highly motivated and experienced GTM enablement leader will join our team, focusing on enabling our Sales and Customer Success teams to excel in their roles. This individual will be pivotal in ensuring our external-facing teams are well-equipped to guide our prospects and clients with Payscale. The ideal candidate is a proactive, ...
Job Duties. Ensures compliance of benefits programs, utilizing knowledge of benefits legislation (COBRA, FMLA, HIPAA, PPACA, ADA and others) by staying up to date on rules and regulations impacting benefits programs. Maintains and updates employee, leave of absence and benefits-related records and files. Coordinates and implements regular benefits and leave of absence processing and resolution, including enrollments, terminations, claims, COBRA, ...
The Customer Experience Manager is a pivotal role within our Customer Success team, responsible for overseeing and orchestrating the digital lifecycle management programs for various customer segments. This strategic position requires an understanding of customer segments, the ability to design automated outreach programs that will scale the achievement of those outcomes, and the management of cross-functional projects to build and also enable th...
A typical day may include the following for a Customer Success Manager I. Conduct quarterly check-ins with customers to ensure they are getting maximum value from their Payscale subscription. Manage end-to-end renewals cycle of our existing customer base. Proactively monitor the health score of clients and engage at key lifecycle points. Maintain a deep understanding of Payscale product/data offerings and position the most relevant features/funct...
What We Do. The PayScale FP&A team is a key part of the business. We emphasize a tight and positive partnership with the business to deliver the best customer experience while instilling a rigorous controllership environment. What You Do. As a key member of the team, you will play a highly critical and visible role across the R&D and G&A organization in providing clarity through the use of data, analytics and financial modeling. Who you are. You ...
We are looking for an experienced Help Desk Manager to join our team. The ideal candidate has experience in managing, growing, and developing a successful help desk team. You will be responsible for overseeing the day-to-day activities of the help desk to ensure our internal customers receive the support and service they require to remain productive. In addition, you will also be responsible for monitoring and reporting on operational KPIs to ens...
What We Do. The PayScale FP&A team is a key part of the business. We emphasize a tight and positive partnership with the business to deliver the best customer experience while instilling a rigorous controllership environment. What You Do. As a key member of the team, you will play a highly critical and visible role across the R&D and G&A organization in providing clarity through the use of data, analytics and financial modeling. Who you are. You ...
