What are the responsibilities and job description for the Administrative Assistant position at Orpine, Inc. Internal?
EQUIREMENTS:
• High school diploma required.
• Must have a flexible schedule to work all shifts, including late nights, holidays, weekends, and occasional
overtime.
• Must be able to work independently with limited to no supervision.
• Excellent written and oral communications skills.
• Proficient in Microsoft Office software.
Provide daily communication, basic data entry duties and general administrative support.
• Answer busy phones, respond to numerous emails, and assist guests, vendors, and team members at the
walk-up service window.
• Relay operational information to department management, team members and other departments as
necessary.
• Frequent collaboration with departments and property venues across Universal Studios Hollywood and
CityWalk, hotels, security, parking, janitorial and maintenance.
• Coordinate emergency dispatch and crisis communication and response.
• Provide ‘Best in Class’ guest service at every interaction by accommodating guests’ needs with urgency and
elevating special needs to a manager in a timely manner.
• Substantial data entry, reporting and distribution.
• Track and report CityWalk Food team member attendance.
• Process cash or credit parking refunds.
• Support all CityWalk tenants and vendors with property access through ID creation/issuance and vehicle
clearance.
• Additional duties or tasks as assigned.