Description. SUMMARY. This position will lead, manage, and maintain all activities of the Technical Support & Warranty Department. The Technical Support & Warranty Manager is responsible for overseeing the warranty process and providing oversight to the warranty admins and the processing of warranty claims. This individual will manage the supporting of our customers (contractor, installers, and technicians) in the field and ensuring the delivery ...
Description. SUMMARY. The primary responsibility for this position is to provide exceptional customer service to Minnesota Air customers by quickly and efficiently finding resolution to any issues that arise. ESSENTIAL JOB FUNCTIONS. Greets customer on sales floor or telephone and determines make, type, and quantity of merchandise, desired. Displays merchandise, suggests selections that meet customer’s needs, and emphasizes selling points of item...