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Description
Miner Ltd, an OnPoint Company is an industry leading service and equipment solutions provider with branch based operations across the country. OnPoint Group has been awarded the 2020 & 2021 Best Managed Companies by Deloitte and been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way to do business, which is how we have grown into the company we are today.
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business – not on the business of maintenance and materials management.
Job Summary
The Service Coordinator / Dispatcher is responsible for assisting and effectively communicating to our company’s Field Service Technicians. They will assign orders and service calls ensuring that our customers receive prompt customer service on their material handling equipment.
The person in this role must be able to prioritize and complete multiple tasks in a “fast-paced” environment all while simultaneously managing multiple phone calls between technicians and other departments ensuring safe, prompt and reliable service to our customers. Attention to detail is a high priority.
Key Job Responsibilities
Key Performance Measurements
Requirements
*This job description is subject to change at any time.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle or feel, and hear and talk. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move equipment up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees may work with co-workers’ side-by-side with a moderate level of activity being performed. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is low to moderate.
Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
Full Time
Wholesale
$82k-102k (estimate)
03/22/2023
05/31/2023
minercorp.com
JACKSONVILLE, FL
200 - 500
1994
$200M - $500M
Wholesale
Miner is the internationally recognized leader in emergency repair service for docks, doors, glass and more. Miner eliminates high downtime costs through round the clock repair service, cost-saving solutions and planned maintenance support. Miner serves as a single point of contact for service on equipment that includes commercial doors, storefront glass, material-handling equipment, trash compactors, balers, conveyors and truck loading-dock equipment. We keep product moving through the warehouse to the receiving room and out the front door. Our clients enjoy a guaranteed response time, a 12-m...onth parts and labor warranty and real-time critical data that enable them to plan and purchase better.
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The job skills required for Service Coordinator include Customer Service, Communication Skills, Billing, Scheduling, Microsoft Office, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
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Step 3: View the best colleges and universities for Service Coordinator.