Description. At the Lovely Law Firm, the Intake Specialist acts as a “Manager of First Impressions” by enhancing the client experience to increase conversion rates and build trust and confidence with every caller. Provides world-class customer service in a professional manner. Demonstrates the values of the firm: be strategic, be innovative and be the voice of the voiceless. Upholds client and firm confidentiality. Assures that all phone calls ar...
