Summary. Appraises vehicle damage to determine cost of repair for insurance claim settlement. Essential Duties. Examines damaged vehicle to determine extent of structural, body, mechanical or interior damage. Estimates cost of labor and parts to repair or replace each damaged item. Reviews repair cost estimates with body shop manager or foreman. In the event of a disagreement with manager or foreman on repair cost, arranges to have damage apprais...
Summary. Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. Ensures that the daily inventory of technicians’ time is consistently sold to service customers. Essential Duties. Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels and monitors the performance of a...
Job Title. Body Shop Manager. Summary. Develops business through insurance adjusters, customers, and other sources to assure an adequate sales volume. Provides a reasonable department operating profit, and maintains customer satisfaction standards while controlling expenses. Directs the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels and maintaining quality standards. Essentia...
Summary. Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services. Essential Duties. Advises customers about n...
