Job Description. DUTIES & ESSENTIAL JOB FUNCTIONS. Front Desk Associate. Greets, registers, and assigns rooms to guests of the hotel. Actively look for ways to assist guests. Keeps records of room availability and guests’ accounts, manually or using the PMS computer (PMS = property management system). Computes bill, collects payments and makes change for guests using cash and credit cards. Makes and confirms reservations. Posts charges, such as r...
