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Jen-Hill Construction Materials
Hendersonville, TN | Full Time
$36k-46k (estimate)
2 Days Ago
Call Center Representative
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$36k-46k (estimate)
Full Time 2 Days Ago
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Jen-Hill Construction Materials is Hiring a Call Center Representative Near Hendersonville, TN

Job Description

Job Description

currently working with a client who is seeking Call Center Representatives
in the Indianapolis area! Our client is looking for sharp, motivated,
and flexible individuals who are looking to gain experience and get a
foot in the door with a thriving, well-known company.
Call Center Representative Responsibilities:

  • Provide superior customer service within a fast-paced environment
  • Answer phone calls, reply to emails, and resolve customer issues
  • Manage the needs of customers independently
  • Update account information in a comprehensive database
  • Maintain quotas, goals, and metrics
  • Notate and determine issues with customers and their inquiries accurately

Call Center Representative Requirements:

  • One year of recent phone-based experience in a sales, telemarketing, call center, collection, or customer service environment
  • Ability to work well independently and also contribute to the overall success of the team
  • Excellent oral and written communication skills
  • Superior interpersonal skills and strong attention to detail
  • Ability to multi-task effectively and flexible to adapt to change

If you are interested in the Call Center Representative position and qualify based on the previously mentioned requirements, please apply today!

Job Summary

JOB TYPE

Full Time

SALARY

$36k-46k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

05/09/2024

The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College