Description. Job Description – Service Desk Analyst. The Service Desk Analyst’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Responsib...
Your Opportunity. Join our growing Cybersecurity team as the senior technical face of both solution development and delivery. In this role you split time between pre‑sales, consulting, and hands‑on design / deployment. You’ll work across a broad client base including commercial, enterprise, and regulated customers, partnering with Account Executives, and Practice Directors to shape outcomes that reduce risk and advance cloud, identity, and endpoi...
