Our Company:ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.Job Summary:The IT Support Specialist position provides individual an opportunity to apply their skills in a dynamic work environment while developing well-rounded competencies in ISN's Corporate IT infrastructure, products, and services. As a member of ISN's Corporate IT Team, the IT Support Specialist is responsible for administering and maintaining Corporate IT infrastructure, including desktop support, network connectivity, Internet access, email, etc.Requirements:2 years' experience in a similar positionUnderstand the issues involved with administering and maintaining Corporate IT infrastructure, including desktop support, network connectivity, Internet access, email, etc.Advanced computer hardware knowledge troubleshooting and resolutionAdvanced experience troubleshooting Windows 11 Operating SystemsProficiency with remote-desktop support applicationsA , MCSE, AZ-900, and MS-900 certification a plusIntermediate knowledge of user management in Active DirectoryBasic knowledge of user management in Microsoft Entra Admin CenterWorking knowledge of networking architecture and experience troubleshooting network connectivity issuesBasic experience troubleshooting iOS and Android mobile devicesBasic knowledge in virtual environment configuration and managementPrimary Duties & Responsibilities:Set up and maintain computer workstations and hardwareAssist with troubleshooting software issues for end usersSupport of production printer setup and communicationTroubleshoot and provide support for A/V issues in conference rooms and shared spacesManage inventory of software licenses, hardware, and other IT suppliesPromote responsible usage and care of corporate equipmentManage incoming requests and respond to employee reported issues via Corporate IT ticketing system DDevelop and maintain Corporate IT knowledgebase contentJob Location:3232 McKinney Ave Ste 1500, Dallas, TX 75204The position requires full time onsite presence from M-FISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.ISN Benefits*100% company-paid monthly insurance premiums for employees and dependentsMedical, Dental, Vision, and Life InsuranceEmployee assistance program4% retirement matchingLong-Term & Short-Term Disability CoveragePaid time off0-1 year - 15 day (pro-rated first year)1-5 years - 20 days5-10 years - 25 days10 years - 30 daysHolidays - 13 paid holidaysMonthly cell phone reimbursementComplimentary parking space or monthly reimbursement for DART public transportationTeam-building activities and events, including quarterly kick-off meetings and community volunteer dayMatching charitable gift programProfessional development & training opportunitiesWellness Program: Focuses on community, financial, mental, nutrition, physical and social healthBusiness casual, jeans allowed*All benefits are subject to change with notice to the employeeAll job offers will be contingent on successful completion of a drug screen and background check.ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.#J-18808-Ljbffr

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