The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

As a Spa/Salon Supervisor, your warm welcome and attentive service will lay the foundation for each guest's experience. By listening to their individual stories and preferences, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us!

THE PAY RATE : Starting at $20.00/hr

THE DAY TO DAY

• Maintain a professional demeanor while being friendly and engaging with guests to create a welcoming atmosphere.

• Follow established policies and procedures regarding safety and sanitation and ensuring the well-being of both guests and staff

• Supervisors oversee daily operations to guarantee guest and employee satisfaction. This involves ensuring that services, products, and experiences meetinghigh standards

• Promptly addressing and resolving any guest concerns is essential. Effective communication of company policies to employees can help streamline the resolution process

• Maintaining optimal staffing levels and sufficient supplies is necessary to provide superior service and maximize revenue opportunities. Proper planning and forecasting can help achieve this

• Supervisor responsibilities includeactively promoting service treatments, enhancements, upgrades, and retail products. Focusing on meeting the needs of guests

THE IDEAL CANDIDATE

• An enthusiastic individual to join our diverse and unified team, working collaboratively to meticulously manage and execute tasks

• Possesses strong decision-making skills

• Prior leadership or supervisory experience is a plus

• Ability to work well under pressure in a fast-paced environment

• Strong organizational abilities and attention to detail.

• Proficiency in basic computer applications.

• Positive attitude and a willingness to learn.

WHAT YOU'LL NEED

• High school diploma or equivalent; previous experience in a similar role preferred.

• Excellent communication and guest service skills.

• Flexibility to work evenings, weekends, and holidays as needed.

• Two (2) years prior customer service experience

THE PERKS & BENEFITS

• Medical, Dental and Vison benefits

• College opportunity programs

• Access to company hotel, food and beverage, retail, and entertainment discounts

• Free meals in our employee dining room

• Free parking on and off shift at all MGM properties

• Professional and personal development through programs and networking opportunities

Are you ready to JOIN THE SHOW ? Apply today!