Human Resource Assistant - Reception
Job no: 5014771
Work type: Full-Time (Salaried)
Location: Petersburg, Virginia
Categories: Administrative Services, Health and Human Services
Title: Human Resource Assistant - Reception
State Role Title: 19013 - Administrative and Office Service Specialist III
Hiring Range: Commensurate with Experience
Pay Band: 3
Agency: Dept Behavioral Health/Develop
Location: Central State Hospital
Agency Website: https://dbhds.virginia.gov/facilities/csh/
Recruitment Type: General Public - G
About Central State Hospital
Central State Hospital (CSH) is a 277 bed Joint Commission accredited psychiatric inpatient facility located in Petersburg, Virginia. CSH has proudly been serving citizens of the Commonwealth since 1870, when we opened our doors as the first psychiatric hospital in the country dedicated to the treatment of African Americans. A new and modern CSH is currently under construction on the same property, with a scheduled completion date of 2027.
CSH maintains the only maximum-security treatment facility in the state (111 beds). We also have 166 beds available for individuals in the community who need inpatient care, as well as individuals in the criminal justice system. We believe that treatment should be holistic and focused on the person's individual needs, recognizing that recovery is not linear or the same for every person. Treatment modalities may include medication, evidence-based group and individual therapy, peer support, psychosocial rehabilitation, vocational training, preparation for court, and treatment for substance use.
Department Mission Objective
Human Resources is responsible for planning and implementing a comprehensive personnel program including personnel transactions and records maintenance, recruitment, benefits, and classification activities. The Department strives to provide a work environment that recognizes the contributions of the facility staff and creates for the public an image that supports the recruitment and retention of highly motivated, competent staff.
Purpose of Position
Receives, responds to, and/or directs all incoming calls for the campus; greets and assists all visitors to Building 113; and serves as a resource for other communication/information linkages between hospital, local agencies and the calling public. Provides administrative support to the Human Resources Department.
Knowledge, Skills, & Abilities Required to Successfully Perform the Work
- Requires knowledge of office services technology and experience working with current software and hardware systems and rules governing confidentiality.
- Requires a skill base including the use of multi-line phone and two-way radio.
- Requires the ability to provide extraordinary customer service, exercise good judgment, and use strong interpersonal and communication skills to effectively function as a member of a team.
Minimum Qualifications
- Working knowledge of HR practices and principles. (REQUIRED)
- Knowledge of MS Office Suite and automated data systems. (REQUIRED)
- Exceptional customer service and clerical skills. (REQUIRED)
- Excellent interpersonal and communication skills. (REQUIRED)
- Ability to work independently and in a confidential manner. (REQUIRED)
Additional Considerations
We are excited if you have the following:
- Valid driver's license (PREFERRED)
- Notary Public (PREFERRED)
- Experience using HRIS systems, Cardinal, and PageUp. (PREFERRED)
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Central State Hospital only accepts online applications via RMS. Resumes and other documents may accompany the application but will not serve as a substitute for an application. Faxed, e-mailed, or mailed applications will not be accepted. Please refer to your RMS account for the status of your application and this position. This posting will remain open for a minimum of five (5) business days.
An extensive criminal history background investigation, not limited to employment references, drug testing and E-Verify will be conducted.
Central State Hospital offers a comprehensive benefit package to include your choice of four health insurance plans, paid life insurance and retirement plans, 12 paid holidays, annual and sick leave.
Applicants must list all relevant experience that you wish to be considered for this position. Applicants will be provided confirmation of receipt when your application and/or resume is submitted. Please refer to "Your Application" in your account to check the status of your application for this position. A fingerprint-based criminal history check and reference checks are required for the selected candidate for this position. Under Virginia Code §37.2-314 and 37.2-408.1, the Department of Behavioral Health and Developmental Services is prohibited from employing or using as volunteers, persons who have been convicted of specific "barrier" crimes or persons who may be the subject of pending "barrier" charges.
DBHDS facilities are no longer required to ensure that all staff members are vaccinated against COVID-19. However, facilities encourage and educate staff on the benefits, and continue to offer COVID-19 vaccination programs to staff, residents/clients. Employees may be required to disclose immunization status for purposes of infection prevention and/or management of outbreaks. Upon acceptance of a job offer, new recruits will be asked to disclose their vaccination status (and for those fully vaccinated, proof of vaccination) during the pre-employment process. If you have any questions, contact the Office of Human Resources.
Commonwealth's Alternate Hiring Process: In support of the Commonwealth's commitment to inclusion, individuals with disabilities are encouraged to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor with the Department of Aging and Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS, to get their Certificate of Disability. To obtain a Certificate of Disability go to: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019.
Reasonable accommodations are available to persons with disabilities during the application and/or interview process per the Americans with Disabilities Act. Contact Human Resources at
(804) 524-7111 for assistance.
DBHDS is an equal Opportunity Employer. Employment opportunities are open to all regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability. Minorities, Individuals with Disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TTY
Contact Information
Name: Central State Hospital
Phone: 804-524-7000
Email: https://dbhds.virginia.gov/facilities/csh/
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Advertised: 26 Apr 2024 Eastern Daylight Time
Applications close: 03 May 2024 Eastern Daylight Time