. About Higher Logic. . Higher Logic exists to connect people, knowledge, and ideas to improve lives and organizations. Through our community solutions, we empower growth-stage businesses and associations to build a more engaged and meaningful relationship with their customers and members. Higher Logic serves more than 3,000 customers, representing over 350,000 online communities with greater than 200 million users in more than 42 countries world...
JOB SUMMARY. The Customer Success Manager (CSM) is responsible for having successful and satisfied customers and to drive revenue for Higher Logic. The CSM will expand the entire Customer lifecycle, from onboarding to renewals to cross and upsell. The CSM will foster deep relationships with their customers, understanding their business goals and needs, acting as a customer advocate and delivering solutions that meet their challenges. The CSM dr...
