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Administrative Associate - Dental Clinic
Apply
$45k-56k (estimate)
Full Time 2 Days Ago
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University of Georgia is Hiring an Administrative Associate - Dental Clinic Near Athens, GA

Posting Details

Posting Details
Posting Number S12030P
Working Title Administrative Associate - Dental Clinic
Department UHC-Dental Clinic
About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
About the College/Unit/Department
College/Unit/Department website
Posting Type External
Retirement Plan TRS or ORP
Employment Type Employee
Benefits Eligibility Benefits Eligible
Full/Part time Full Time
Work Schedule
Additional Schedule Information
Monday - Friday 8 am - 5 pm
Advertised Salary $38,444
Posting Date 05/02/2024
Open until filled Yes
Closing Date
Proposed Starting Date 06/03/2024
Special Instructions to Applicants
Location of Vacancy Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
Position Information
Classification Title Office/Clerical Assistant
FLSA Non-Exempt
FTE 1.00
Minimum Qualifications
Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications
Position Summary
The Clinic Administrative Associate schedules patient appointments, greets and registers patients, manages telephone calls to the assigned clinic, enters patient and other critical data, verifies charges, and performs other clerical functions in the outpatient clinics. This position will verify insurance eligibility and benefits. The Administrative Associate will work closely with other members of the patient care team and is directly supervised by the Dental Clinic Manager.
Knowledge, Skills, Abilities and/or Competencies
  • Computer skills including Windows, Word, and Outlook.
  • Demonstrates punctuality by the clinic to effectively manage patient appointments in a timely manner.
Physical Demands
Active throughout the 8-hour work day to include typical busy medical office/clinic demands, including walking, standing, sitting, reaching, typing, bending, talking, listening, pushing, pulling, and lifting up to 20 pounds.
Is driving a responsibility of this position? No
Is this a Position of Trust? Yes
Does this position have operation, access, or control of financial resources? No
Does this position require a P-Card? No
Is having a P-Card an essential function of this position? No
Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .
Duties/Responsibilities
Duties/Responsibilities
Scheduling & Patient Information:
  • Schedules appointments based on patient symptoms, urgency, eligibility, and age-specific needs, ensuring appropriate clinician selection and timely booking.
  • Communicates appropriate information to patients regarding their visit (preparation, timeframe, date, clinician, parking, etc.).
  • Verifies patient information, including eligibility, contact and demographic information, and completed health history.
  • Collects and verifies insurance information pre-appointment, ensuring accurate coverage details in PNC and Eaglesoft.
  • Manages appointment schedules for optimal patient flow, scheduling follow-up appointments as needed and providing Good Faith Estimates in advance (3 days prior to appointment).
  • Prepares necessary documents and appointment labels for upcoming appointments, consistently reviewing and updating appointment notes as required.
Percentage of time 30
Duties/Responsibilities
Patient Care:
  • Welcomes patients and visitors to the clinic, providing timely and courteous assistance with appointments, check-ins, and check-outs, as well as addressing any special needs or services.
  • Addresses patient inquiries, provides guidance, and ensures appropriate referrals while monitoring the reception area for patient needs and timely check-ins.
  • Verifies that the UHC Annual Patient Agreement and Dental Clinic Fees Agreement have been reviewed and signed by patient.
  • Requests UGA identification card/number and current insurance card to compare with information in PnC and Eaglesoft.
  • Verifies and updates correct contact information, including local address, local phone number, emergency contact, and email address.
  • Ensures patients understand and comply with clinic policies, resolves issues promptly, and provides necessary follow-up information and documentation under provider guidance.
Percentage of time 30
Duties/Responsibilities
Data Entry:
  • Accurately enters and verifies visit-related data for billing and diagnosis, including insurance information in PnC and Eaglesoft.
  • Ensures prompt and accurate reconciliation of visit data, including medication records between PnC and Eaglesoft.
  • Enters charges into PnC billing system, verifies received patient data, and maintains strict adherence to computer-use policies and confidentiality protocols.
  • Verifies insurance eligibility, benefits, and updates policy details as needed.
Percentage of time 20
Duties/Responsibilities
Administrative:
  • Provides comprehensive telephone coverage, efficiently managing incoming calls and addressing inquiries, messages, and appointment reminders with accuracy and professionalism.
  • Demonstrates proactive communication skills, prioritizing messages and obtaining necessary information for clinic operations.
  • Maintains positive relationships with patients, staff, and the public while offering clerical and administrative support, including maintaining records, completing record requests, and reconciling end-of-day reports in PnC and Eaglesoft.
  • Monitors the Dental Clinic Shared Mailbox, conducts department meeting minutes, and ensures effective coordination of administrative tasks.
Percentage of time 20

Job Summary

JOB TYPE

Full Time

SALARY

$45k-56k (estimate)

POST DATE

05/13/2024

EXPIRATION DATE

05/29/2024

WEBSITE

uga.edu

HEADQUARTERS

ATHENS, GA

SIZE

15,000 - 50,000

FOUNDED

2012

CEO

JERE MOREHEAD

REVENUE

$1B - $3B

INDUSTRY

Colleges & Universities

Related Companies
About University of Georgia

Founded in 1785, the University of Georgia is the nations first state chartered university and the birthplace of American public higher education. The College of Engineering is proud to be a part of UGAs distinguished heritage as well as a dynamic part of the Universitys future. Bulldog Engineers can choose from 15 undergraduate and graduate degree programs in agricultural, biochemical, biological, civil, computer systems, electrical, environmental and mechanical engineering. In addition, the college offers several unique dual degree programs including an engineering/MBA dual degree. The Colle ... ge of Engineering is one of the fastest growing programs at UGA and one of the fastest growing public colleges of engineering in the nation. Students and faculty alike are attracted to our setting in a comprehensive, land-grant, research institution thats consistently ranked among the 20 best public universities in the nation. More
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