What are the responsibilities and job description for the Concierge/Front Desk position at Harmony at State College?
STATEMENT OF JOB:
The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.
Responsibilities include but are not limited to:
Policies/Procedures/Administration
- Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
- Fills out and logs service request forms for residents and/or staff
- Monitors and greets visitors to the community
- Keeps front desk and lobby area clean and neat at all times
- Sells meal tickets and accounts for by payroll deduction or personal check
- Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
- Attends in-services and staff meetings as required
- Completes all other duties as assigned
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