About the Role. The Associate Technical Writer in the GMetrix team is responsible for producing high-quality documentation related to specifications and utilization of GMetrix products and platforms. Reporting to the Technical Product Manager, this role will primarily work with the product team, the software engineering team, and the customer support team to create comprehensive, easy-to-understand documentation for new and existing platform feat...
Job description. Why This Role is Important to GMetrix. In this role, the Technical Support Agents primarily work with our customers via phone calls, emails, and remote connections to answer their questions and troubleshoot any issues they might be experiencing. Our support agents also work closely with our other departments to provide user feedback on both our software and content, and when they are available, they also assist with other project...
