Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.
The candidate will join the Global Markets Control Programs Group, supporting varied operational aspects of the Business Controls infrastructure.

• Support multiple "Risk and Control Programs" across GM in partnership with Program Manager
• Liaise with Senior Business Controls Management, Business Controls Officers, Program Managers, and other teams (e.g. Compliance, Technology, Operations, Human Resources, etc.) to secure data, analyze current processes/procedures, identify potential improvements, develop strategies to implement change, and oversee/manage implementation
• Analyze, monitor, interpret, and report data related to "Risk and Control Programs" and leverage it to identify and drive resolution of potential issues or inefficiencies
• Develop, produce, and distribute senior management reporting related to "Risk and Control Programs"
• Monitor performance of specific "Risk and Control Programs" and related processes
• Serve as a central point of contact, along with Program Manager, for specific "Risk and Control Programs"

Responsibilities:

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Requirements :

• Must be detail oriented (e.g. ability to identify anomalies within large sets of data and track multiple action items in detail)
• Expert in data analytics, manipulation, aggregation, integration, and reporting
• Excellent critical thinking/problem solving skills. Must be able to own/understand a process from end-to-end, be able to identify weaknesses in the process and identify/implement solutions, be able to challenge others on the facts of the process
• Excellent verbal and written communication skills with ability to simplify complex information into messages targeted to various levels of leadership as well accurately interpret communications from Business Controls Officers, Supervisors, GCOR, Audit, etc.
• Ability to assess and determine when to raise concerns and escalate
• Ability to conceptualize, develop, and deliver quality analysis and highly actionable management information
• Excellent time management skills and ability to manage multiple competing/concurrent activities
• Excellent project/program management skills
• Takes initiative and demonstrates focused desire to drive improvements versus relying on "status quo"
• Must be able to deliver accurate results with limited direction and supervision
• Must be self-motivated and results oriented with strong desire to succeed
• Must be able to work with technical teams and translate technical concepts to business audiences
• Must be able to work well in collaborative team environment, but also independently
• Must have excellent Excel proficiency

Skills:

• Hands-on experience with Alteryx, including ability to independently build new data workflows and reporting suites
• Knowledge of global markets risk and controls
• Technical background, or experience interfacing with technical teams
• Controls Management
• Oral Communications
• Risk Management
• Stakeholder Management
• Strategy Planning and Development
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Talent Development

Shift:
1st shift (United States of America)
Hours Per Week:
40