At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We’re not just designers. We’re tinkerers, craftspeople, visionaries, innovators, and thought leaders. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve the world’s most challenging problems, like designing a more resilient, inclusive, and equitable future for our communities and cities. Our people-centered, “People First” culture and “One Firm-Firm” motto promotes integrated teams that unite to shape the future of cities. Gensler’s vision is to “Create a Better World through the Power of Design,” and we do that by our deep commitment to our clients and by fostering a collaborative, diverse, and inclusive environment that enables our people to create impactful solutions together. Your Role This is a versatile role in process assessment, application development, and deployment of Endpoint Management (Desktop Management) services for 17,000 endpoints (Windows, Mac and mobile Devices). Under the supervision of the Endpoint Systems Manager, the Endpoint Administrator II will participate in the troubleshooting and operation of the enterprise’s Microsoft Endpoint Configuration Manager environment and Microsoft Endpoint Manager (aka Intune), application packaging and deployment, OSD development and deployment, and GPO maintenance for endpoints and applications. Candidates must be able to work with a team, yet still be able to complete multiple, concurrent, and complex tasks with minimal or no supervision. This role requires excellent communication skills, both with team members and business contacts at different levels. What You Will Do Design/Maintain Modern Device Management Policies Design/Maintain GPO Configurations Design/Maintain Login Scripts Design/Maintain Operating System Configurations via Microsoft Endpoint Configuration Manager and Microsoft Endpoint Manager (aka Intune) Develop and Distribute Complex Application Packages via Microsoft Endpoint Configuration Manager and Microsoft Endpoint Manager and PowerShell App Deployment Toolkit Facilitate and participate in Change Management Process Troubleshoot Software and Hardware Problems with Standard Configurations Direct & Indirect Team Member Coaching and Leading Your Qualifications Bachelor’s Degree in Computer Science, Computer Information Systems plus minimum of 5 years of IT related experience or an Associate degree with 8 years of IT related experience 3 years of Microsoft Endpoint Configuration Manager experience required (Software Packaging/Deployment, Reporting, Configuration, Endpoint Management) 3 years of Microsoft Endpoint Manager (aka Intune) experience required (Software Packaging/Deployment, Reporting, Configuration, Endpoint Management) 3 years of Operating System Deployment via Microsoft Endpoint Configuration Manager 2 years of Operating System Provisioning via Microsoft Endpoint Manager (aka Intune) 2 years of GPO Development and Maintenance Window Patch Management via Microsoft Endpoint Configuration Manager, WSUS, PatchMyPC Tier 2/3 support experience in an Enterprise Desktop Environment 2 years Direct & Indirect Team Coaching and Leading Excellent troubleshooting skills and solution development skills Comfortable working within a change and release management system Professional with a “Customer Service” attitude Microsoft Certified IT Professional ITILv3 Foundations Certification a plus *The base salary will be estimated between $113k - $138k plus bonuses and benefits and contingent on relevant experience. Life at Gensler At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people’s diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets. As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future. #LI-MR1 Gensler is a global architecture, design, and planning firm with 52 locations across Asia, Europe, Australia, the Middle East, and the Americas. Founded in 1965, the firm serves more than 3,500 active clients in virtually every industry. Gensler designers strive to make the places people live, work, and play more inspiring, more resilient, and more impactful. NOTICE TO APPLICANTS Gensler celebrates diversity and our commitment to creating an inclusive environment for our colleagues. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. You may view our Pay Transparency Statement, your EEO rights under the law, and EEO is the law supplemental information. Gensler shares the right to work and participates in the E-Verify program in certain locations, as required by law. Gensler endeavors to make gensler.com/careers accessible to all applicants. If you need assistance or an accommodation due to a disability, you may contact us. Regarding Gensler’s approach to recruiting new talent, we will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with Gensler to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing Gensler should email info@gensler.com.