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Front Desk Supervisor
Garden of the Gods Club Colorado Springs, CO
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$36k-50k (estimate)
Full Time 1 Week Ago
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Garden of the Gods Club is Hiring a Front Desk Supervisor Near Colorado Springs, CO

Position: Front Office Supervisor

Supervisor: Front Office Manager

Department: Front Office FLSA Status: Non-Exempt

Position Summary To supervise and coordinate the activities of all front desk staff. To assist guests with any needs or questions that arise during check-in and checkout.

Essential Functions

* Acts as host / hostess by welcoming guests, solving minor problems, and ensuring guests have a great stay.

* Performs human resource functions for staff, including hiring, training, scheduling, and evaluating.

* Registers guests in and out of the conference center. Establishes and secures proper guest credit. Handles any billing questions and inquiries.

* Solves guest-related problems within scope of authority, including complaints and billing discrepancies.

* Assists with preparation of the Front Office budget.

* Generates reports for Front Desk, Engineering, and Housekeeping.

* Performs all accounting duties including posting charges, account settlements, and shift closing.

* Enter data into the computer, including accounting data.

* Oversees the operations of the Front Desk, Reservations, Guest Services, and Switchboard.

* Completes daily and weekly reports for management.

Position Requirements

Requires thorough knowledge of a specialized or technical field. May compile objective and measurable data and produce reports. May require operating knowledge of manufacturing or computer equipment, or may require broad knowledge in clerical or service areas. Opera training perferred.

Formal Education and Job-Related Experience This position requires a minimum formal education of a high school diploma and a minimum of one year job-related experience.

External and Internal Personal Contact

Communications Daily Verbal

Written

Weekly Participating in meetings

Monthly Conducting meetings / leading group discussions

Teamwork and Collaboration This job is a team leader in the departmental work team.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-50k (estimate)

POST DATE

05/06/2024

EXPIRATION DATE

05/19/2024

WEBSITE

ggclub.com

HEADQUARTERS

Colorado Springs, CO

SIZE

<25

INDUSTRY

Sports & Recreation

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The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

02/13/2022: Stockton, CA

The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

02/04/2022: Providence, RI

They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

12/22/2021: Paramus, NJ

Provides technical support to front desk and housekeeping staff when needed.

01/04/2022: Tucson, AZ

Prepare monthly reports and budget for front office department.

01/05/2022: Madison, WI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

02/10/2022: Clarksville, TN

Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

12/30/2021: Dayton, OH

Provides effective sales effort at Front Desk to maximize room revenue.

02/13/2022: Olympia, WA

Maintains safe working conditions within department and Hotel.

12/13/2021: Lincoln, NE

Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

02/05/2022: Bangor, ME

Step 3: View the best colleges and universities for Front Desk Supervisor.

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