**Your web browser (Chrome 88) is out of date.** **Bellperson (190227)--Holiday Inn French Quarter Chateau LeMoyne**

**Hotel Brand:** Holiday Inn

**Location:** United States, Louisiana, New Orleans

**Hotel:** Holiday Inn - French Quarter-Chateau LeMoyne (MSYCL)

**Job number:** R186944

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At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.

At Holiday Inn we want our guests to relax and be themselves which means we need team members to:

Be you by being natural, professional and personable in the way you are with people

Get ready by taking notice and using your knowledge so that you are prepared for anything

Show you care by being thoughtful in the way you welcome and connect with guests

Take action by showing initiative, taking ownership and going the extra mile

****Your day to day****

GUEST EXPERIENCE

* May need to assist in check in and check out of hotel guest.

* Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.

* Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guests request.

PEOPLE

* Promote team work and quality service through daily communications and coordination with other departments.

RESPONSIBLE BUSINESS

* May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.

* Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.

FINANCIAL RETURNS

* Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.

****What we need from you****

High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

* Carrying, pushing, or lifting items weighing up to 100 pounds

* Moving about the public areas

* Handling objects such as luggage

* Bending, stooping, kneeling

Other:

* Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.

* Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc.

* May be required to work nights, weekends, and/or holidays.

****What we offer****

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.