In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

• Maintain an Excellent CSI (Customer Satisfaction Index) - a Must!!
• Assist customers with their express service needs they have for their vehicle.
• Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems.
• Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations.
• Ensures that required documentation is complete and is in compliance with regulations and standards.
• Continually learn about product updates, features, accessories to better assist customer needs.
• Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals.
• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers, and vendors.
• Patience and high energy personality, computer literate management.
• Performs other duties as assigned.

• 1-2 years' experience preferred but not necessary (Auto Dealership Preferred).
• Broad scope of automotive mechanical/electrical knowledge.
• Pleasant/friendly demeanor and an outgoing personality.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Unrestricted California Driver's License and clean driving record.
• Able to drive both automatic and standard-transmission vehicles.
• Basic computer and internet skills.
• Product knowledge a PLUS!
• Willingness to learn.
• Ability to multi-task and follow tasks as assigned.
• Professional appearance and work ethic.
• Self-Starter and Self-Motivator.
• Ability to work well in a process driven environment.
• Bilingual a PLUS!