The Customer Service Representative (CSR) ensures that a client’s first interaction with our organization is first rate in terms of service quality. The CSR team provides options for service appointments and sales appointments and is required to hold call performance metrics. This position entails fulfilling the customer experience and scheduling service requests for our plumbing and septic departments. The CSR is responsible for receiving and pr...
Position Overview. A Dispatch Service Representative (DSR) is a technician facing position that coordinates and optimizes scheduled jobs and sees them through to completion. The DSR’s maximize opportunities by assigning jobs based on urgency, logistics, and technician skills. DSR’s maintain communication with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead -tim...
Septic Service Technician. The Septic Service Technician will apply their technical skills and knowledge in performing diagnostic, service, repair, replacement, and installation of septic systems in residential and light commercial environments and ensure that work is performed in accordance with relevant codes. Required Qualifications. Basic knowledge of service/install processes, diagnostics, techniques, and codes. Advanced ability to effective...
