Front Desk Job Duties. Routes all phone calls to the appropriate destination. Scans/uploads/Links documents to correct jobs in MTSoft. Accesses CITRIX database to process outgoing jobs. Logs postage check and wires into check log for documentation purposes. Sort and distributes all incoming UPSP/FedEX/UPS mail. Front Desk Skill and Qualifications. Working knowledge of PC's (Microsoft word/Excel). Good organizational skills. Able to multi task at ...