Description

Welcome to Sherwin Williams!

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow, and discover in a place where you can thrive and Let Your Colors Show!

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at www.myswbenefits.com. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

CORE RESPONSIBILITIES AND TASKS

The Digital Product Owner represents “voice of the customer” at team level, maintaining and prioritizing the team backlog to ensure that the team is working on stories that maximize business value. Has strong business skills and experience, with either some experience working with technology teams, or the ability and interest to learn how to work with technology teams. Understand key business objectives and strategy of the product. Work with business owners to ensure that they are engaged and supportive of the direction.

The Product Owner will have business and technical responsibility for the planning, validation, delivery, and support of the Performance Coatings Group experiences, supporting sales, service & marketing functions. The Product Owner will be the chief liaison to enable the capture of deeper customer understanding and speed of execution to deliver value and effectiveness with a strong partnership with IT. The Product Owner will serve as a principal lead for project management, planning and change management with cross-functional partnerships. Providing improved decision making with focus on simplifying and enabling system productivity.

CORE RESPONSIBILITIES

Functionality and Processes

• Understand key business objectives and strategy of the product features

• Work with business owners to ensure that they are engaged and supportive of direction

• Responsible for final decisions on product feature functionality

• Maintain and refine product feature backlog

• Create user stories and acceptance criteria

• Assess business value and prioritize all stories to ensure work focuses on those with maximum value that align with product strategy

• Ensure stories clearly communicate customer/stakeholder needs to the Scrum team; work with team to clarify stories as necessary

Change Management

• Understand and support inter-team dependencies, and escalate issues when necessary

• With Scrum team, set and communicate feature release date and scope.

• Attend team ceremonies (e.g., Daily Stand-up, Sprint Planning, Sprint Review)

• Work with team members to ensure features are working in production

Functionality & Processes:

• Define and prioritize value-added business demands to the development teams, with a thorough understanding of global divisional and group needs, user personas and industry leading effectiveness practices, while aligning with the foundational structure of the platform capabilities and partner applications.
• Facilitate and support aligned definition and simplicity for functionality and business processes path for platform capabilities related applications and/or Sherwin-Williams dependent global systems that ultimately supports sales enablement.
• Subject Matter Expert for user management and divisional planning, from definition of requirements, testing and validation to delivery and measuring success.
• Alignment across global division(s), group and strategic initiatives for consistency, sustainability, and scalability.

Change Management:

• Responsible for design, delivery and support of communications and training needs related to PCG platform functions and adherence to methodology.
• Advocate, gather feedback and measure business value from the team in the field to ensure continuous evolution and improved customer experience.

Incidental Functions:

POSITION REQUIREMENTS

FORMAL EDUCATION:

• Minimum Requirement: Bachelor’s degree in Marketing or related field
• Preferred: Product Owner Certification (ie Professional Scrum Product Owner, Certified Scrum Product Owner, SAFe Product Owner/Product Manager, PMI Agile Certified Practitioner)

KNOWLEDGE & EXPERIENCE:

• Minimum Requirement:
  • 5 years of experience in agile or iterative projects including two years of experience leading requirements and acceptance criteria phases of cross functional projects.
  • Ability to work in a matrix organizational structure, developing strong relationships with all levels of management.
  • Demonstrated ability to influence decision makers.
  • Excellent teamwork skills especially with people less skilled in communication.
  • Proven ability to influence cross-functional teams without formal authority. The ability to influence and work collaboratively with development teams is especially important.
  • Fundamental experience generating activity status and metrics reports.
  • Strong oral, presentation, and written communication skills.

• Preferred:
  • 2 years of product owner experience
  • Thriving in highly matrixed environment, including proven ability to indirectly influence leadership and gain consensus around complex initiatives.
  • Global experience and diverse mindset that understands and appreciates regional differences.
  • Ownership, entrepreneurial orientation with ability to do the work as well as lead the work.

TECHNICAL/SKILL REQUIREMENTS:

• Minimum Requirement:

• Working Knowledge of Digital Marketing Process
• Previous Project Management Experience
• Analytical Experience

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.