Overview

Quality Custome Distribution is searching for a Transportation Supervisor to support our team over at our Riverside Location

JOB SUMMARY:

This individual will supervise day-to-day transportation functions to ensure driver performance, customer satisfaction, and that Department and Company objectives for efficiency, reliability, and productivity are met or exceeded.

When would you work?

* Your Shift: Day shift 5 days/week, some overtime. Schedule will be discussed during the in-person interview.

Benefits

* Salary starts at 65K yearly.

* Competitive salary and benefits, plus this position is bonus eligible.

What are we looking for in a strong Transportation Supervisor?

Good leadership skills, personable/good communication skills, strong relationship builder, multi-tasker, coach, fair and consistent management style, strong computer skills (Microsoft Office), ability to use various platforms for information management (handheld scanners, phones, electronic log devices, etc.). Experience with Omnitracs and/or Samsara a plus.

* Seeking candidates that have prior CDL A Delivery Driving experience with-in the food industry.

* No employment gaps with-in the last year and have 5 years of recent employment history.

* Food distribution or similar distribution experience preferred.

* CDL license a plus, but not required.

* Excel savvy and systems savvy experience preferred.

Responsibilities

ESSENTIAL FUNCTIONS:

Plans, implements, and monitors day-to-day transportation operations, including analysis of on-time reports, delivery reliability, off-load rate, and manpower needs. (25%) Reviews and schedules daily routing of equipment and manpower to meet customer needs in terms of contractual guidelines, special deliveries, supplemental deliveries, opening orders, etc. (20%) Resolves equipment failures or break-downs, providing advice and assistance to drivers, as well as submitting appropriate reports to leasing/maintenance provider for service and repair. (15%) Motivates employees, including performance evaluation, counseling, and problem resolution, to achieve a positive work environment. (20%) Supervises employees, including interpretation of rules in a union work environment, conflict resolution, and disciplinary action as required. (10%) Update reports on a daily basis, including review of drivers' on-board computer reports to ensure that goals for efficiency and timeliness are met. (10%) Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONIBILITY

Supervises up to 50 or more employees, including hourly staff. Oversees operations with significant impact on QCD customer relations.

PERFORMANCE CATEGORIES

* Budget

* Driver performance, including hourly off-load rate, on-time delivery, and reliability

* Customer and vendor relationships

* DOT compliance

* Teamwork within the department and across departments

* Customer satisfaction

* Safety of employees

* Safety of facility and transportation equipment

* AIB rating

Qualifications

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

Bachelor's degree in management, business, or psychology from an accredited college or university a plus, but is not required.

Experience:

3 to 6 years of work experience in transportation or food distribution, including supervisory responsibilities..

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

* DOT regulations, policies, and procedures (J)

* Labor contracts and labor union environment (J)

* On-board computer systems (J)

* Relevant safety policies, practices and procedures (J)

* Management/supervisory concepts and techniques (B)

* Project management concepts and techniques (B)

* Budgetary concepts and procedures (B)

* PC word-processing/spreadsheet software applications (B)

* Scheduling and routing (B)

* Computer-based routing systems (B)

* Shipment and distribution of food or allied products (B)

* Regional geography and customer locations (B)

Skill and ability to:

* Supervise a diverse workforce of up to 75 employees

* Resolve and report delivery issues between drivers and customers; other customer service issues

* Supervise and motivate employees in a team-based environment

* Interpret transportation operations anomalies and identify appropriate solutions

* Prepare administrative and technical documents and reports

* Work effectively in a general business environment, with a focus on high levels of quality and customer service

* Travel via airplane and drive an automobile

* Act in accordance with GSF's Values and Creed