Job brief. Our Customer Support Specialists work with (and under the supervision of) our Director of Account Services to help Courthouse News customers and internal users of our software systems receive quick answers and resolutions to questions and technical issues. Success in the role requires a commitment to learning and knowing how our software systems work. responding to reported issues quickly, clearly, and confidently. understanding our or...
Job brief. Our Sales & Marketing Managers serve the company by helping Courthouse News and its services be discoverable and valuable to lawyers, legal professionals and academics, and business stakeholders. Success in the role requires fundamental knowledge of inbound and outbound marketing mechanics. knowing how our services work and how prospects can benefit from our various subscription plans and offerings. effective collaboration and knowledg...