Hotel Manager

Duties:

- Oversee all aspects of hotel operations, including guest relations, front desk, and night audit.
- Ensure excellent customer service and guest satisfaction.
- Manage and train front desk staff on phone systems and phone etiquette.
- Coordinate with housekeeping and maintenance departments to ensure cleanliness and functionality of hotel facilities.
- Monitor and control expenses to meet budgetary guidelines.
- Develop and implement strategies to increase occupancy rates and revenue.
- Handle guest complaints and resolve issues in a timely and satisfactory manner.
- Maintain accurate records of hotel operations, including financial transactions, inventory, and employee schedules.

Qualifications:

- Previous experience in hotel management or related field preferred.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent communication and interpersonal skills.
- Knowledge of hotel operations, including front desk procedures, night audit, and guest relations.
- Proficient in computer systems and software used in the hospitality industry.
- Ability to work flexible hours, including nights, weekends, and holidays.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.

Please submit your resume along with a cover letter detailing your relevant experience to apply for this position.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Hotel management: 1 year (Preferred)
• Hospitality: 1 year (Preferred)

Ability to Relocate:

• Street Helena, MT: Relocate before starting work (Required)

Work Location: In person