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On the heels of our recent $20M Series A funding, we are aggressively growing our teams in our Denver, London, and Barcelona offices and looking for passionate, hungry people who are ready to take their careers to the next level.
We love our customers and strive to delight our customers at every interaction. From helping our customers understand and use Cledara when they first sign up to benefitting from our full range of features as their needs change, you'll grow and manage a self-directed customer journey that onboards quicker, fosters higher adoption and creates fans of the Cledara brand!
On the heels of our recent $20M Series A funding, we are aggressively growing our teams in our Denver, London, and Barcelona offices and looking for passionate, hungry people who are ready to take their careers to the next level.
Learn about Cledara and this role below. We look forward to hearing from you!
TasksCoordinate and deliver training sessions to ensure confidence in the Cledara platform and cultivate customer loyalty and accountability base that was largely self-service. You must have a strong understanding of the CS function, best practice processes, and how customers interact with software products. In this role you will:
Ideally, you are now in a place where you have a solid foundation in Customer Success at a startup and you are confident in taking the next step in your career to join a fast-paced, high-performing team to take everything you have learned to the next level.
About you:
And above all, apply to this role if you want to:
Compensation:
$80K-90K depending on experience
Full Time
$117k-161k (estimate)
03/24/2023
05/30/2023
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.