What are the responsibilities and job description for the Technical Writer position at Capital One?
Center 3 (19075), United States of America, McLean, VirginiaTechnical Writer
Technical Writer
Capital One is seeking a Technical Writer to be a part of a team tasked with documenting Capital One is seeking a Technical Writer to be a part of a team tasked with documenting internal platforms used to create and deploy complex, data intensive products. The work of this team is fundamental to empowering developers to build great products that reach tens of millions of consumers.
The right candidate will have a love of technology, a genuine ability to use language as a tool, and a deeply technical experience as a tech writer. They are also:
Experienced at writing highly technical documentation for a range of audiences
Dedicated to delivering content that is technically accurate and provides clarity for even the most complex processes
Eager to partner across organizational lines to create great content
Comfortable juggling multiple projects to drive successful and timely completion
Organized and able to navigate competing priorities, leading projects from start to finish
Able to self-edit and committed to document quality and a flawless user experience
Open to new and modern ways of constructing and delivering content
Ready to contribute process improvements for added efficiency
Strong grammarians who understand how sentence structure and word choice can clarify or obscure meaning
Happy to iterate and collaborate: draft, ask, test, fail, and improve
Curious about Capital One, machine learning, and documentation best practices
Basic Qualifications:
Bachelor's degree or military experience
At least 3 years experience writing documentation for both technical and non-technical audiences. Writing samples will be requested
Proven ability to handle multiple projects and able to prioritize tasks
Preferred Qualifications:
Experience writing and publishing in MadCap Flare or similar tooling a plus, but applicants interested in learning are encouraged to apply
Experience working with Github or other version control and workflow management software
5 years of technical writing experience
Comfortable working in an Agile environment
Able to learn quickly and work well independently
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Location is New York City: $128,300 - $146,400 for Manager, Process ManagementLocation is San Francisco, California: $135,800 - $155,000 for Manager, Process ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
Salary : $128,300 - $146,400
