IT Technical Writer / Systems Analyst

1401 E Broad Street, Richmond, VA 23219

Local Richmond, VA candidates only please

Rate- 45-50/hr on W2----- No C2C ---- No C2C--- No Relocation
*Candidate must also be able to work onsite 2-3 days/week.
*Contractor will be responsible for purchasing parking through VDOT’s Parking Management Office or procuring their own parking
*assignment will be extended beyond 6/30/24, probably 12 months or more

RESPONSIBILITIES:

• Consult with other members of the PMO and subject matter experts within the organization to develop content for documentation and training programs.

• Work with the Project team members and business stakeholders to understand business processes and pain points
• Develop expertise in the customers’ business applications
• Conduct Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution
• Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams
• Discover and document requirements and user stories with a focus on improving both business and technical processing
• Decompose requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff
• Utilize progressive elaboration; map stories to technical design specifications to be used by internal staff to develop the system modifications
• Identify and group related user stories into Themes, document the dependencies and associated business processes
• Assist Product Owner in maintaining the product backlog
• Create conceptual prototypes and mock-ups
• Propose alternative solutions that balance cost and benefit, and adequately test a solution’s feasibility for business and technical compatibility
• Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions.
• Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases (including regression testing)
• Coordinate and Facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress

KNOWLEDGE, SKILLS, AND ABILITIES:
•Strong background in technology project management.

•Strong experience in creating written documentation including update job aids, templates, forms, flow diagrams and presentation decks.

• Strong written and verbal communication skills.

• Strong analytical, organizational, and decision-making skills.
• Exceptional interpersonal skills for collaborating.
• Ability to plan in a rapidly changing environment and to provide guidance for changes as required.
• Exceptional verbal and written communication skills with the demonstrated ability to simplify and briefly, succinctly communicate complex issues to multiple audiences.
• Exceptional knowledge of both Agile and Waterfall project management principles and practices.

QUALIFICATIONS
•

The candidate should have 10 years of overall IT experience with emphasis on technology project management.

• The candidate must have a minimum of 2 years of experience creating procedure documentation such as job aids, templates, forms, flow diagrams and presentation decks.

• The candidate must be proficient in written communication tools such as Word, Excel, PowerPoint, and Visio.

• 5 years of experience as an Agile Business Analyst; strong understanding of Scrum concepts and methodology

. Experience with networking projects

• Experience organizing and maintaining Product and Sprint backlogs
• Experience translating client and product strategy requirements into application requirements and user stories
• Proficient with defining acceptance criteria and managing acceptance process with development
• Experience with large, multi-module systems
• Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server)
• Experience with Application Lifecycle management (ALM)
• The candidate must have exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers and customers

Job Type: Contract

Pay: $45.68 - $50.00 per hour

Expected hours: 40 per week

Experience level:

• 10 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years

Schedule:

• 8 hour shift

Work Location: In person