Description. Our Technology Support Specialists serve as the. first point of contact for end users. and. provides technical support. and assistance for issues related to. computer systems. . software. and. hardware. Typical Responsibilities. Troubleshoot. hardware & software issues. Maintain workstation &. LAN performance. Monitors. works. and updates. requests. (received via tickets, calls, chats and emails). Record. events, issues and. resoluti...