BEYOND SCHOOL WALLS COORDINATOR

JOB SUMMARY: Reporting to the Big Futures Manager, Big Brothers Big Sisters of Metro Atlanta (BBBSMA) is seeking a dynamic and mission-driven Beyond School Walls (BSW) Coordinator to join the agency at its headquarters located in Atlanta, Georgia.

BBBSMA’s Beyond School Walls Mentoring program creates 1:1 mentoring matches between high schools and partner organizations that empower and support young people. The BSW Coordinator is responsible for the intake, enrollment, and matching for all participants at the sites to which they are assigned. They are responsible for the support and coordination of their matches and their respective curriculum and activity adherence. They facilitate the meetings and activities between matches, usually at a school, workplace, or after-school program.

An ideal candidate will have:

• A passion for the mission of BBBSMA
• Strong commitment to the values of justice, equity, diversity, and inclusion
• Strong group facilitation and coordination experience
• Excellent oral and written communication skills reflecting solid customer service both in-person and telephone
• Demonstrated ability to form and sustain appropriate child, adult volunteer-based relationships based on positive youth development and volunteer satisfaction
• Demonstrated ability to effectively organize and manage a large case load with attention to time sensitive deadlines
• Demonstrated ability to prioritize multiple tasks and use time effectively in a fast paced environment
• Skills to effectively assess and execute the following relational support skills: guiding, supporting, confronting, advising and/or negotiating
• Ability to relate well in multicultural environments
• Ability to effectively collaborate with other program staff
• Ability to focus on details, collect meaningful data, and draw solid conclusions

ESSENTIAL RESPONSIBILITIES:

• • Share responsibility of orienting potential corporate and collegiate volunteers with the Big Futures Manager
  • Work with the school/site liaison to recruit students to participate in the program.
  • Responsible for processing applications, including reference and background checks.
  • Schedule, conduct and document enrollment of children and volunteers, including orientations, interviews, trainings, and completion of any other enrollment processes.
  • Review all enrollment information and assessments and make timely recommendations for participation in the program based on this information.
  • Determine matches and facilitate match meetings in accordance with volunteer and child/school schedules.
  • Attend site visits for the assigned partnerships that you are coordinating, including the coordination of curriculum, transportation, meals, and corporation-to-school communication.
  • Facilitate implementation of the curriculum including, coordinating guest speakers and activities as they pertain to the curriculum for the day.
  • Foster positive relationships with the school/site liaison as to promote two way communication between the schools and BBBS.
  • Contact parents, children, and volunteers in accordance with BBBS’ standards to support the match relationship. Provide coaching, resources, and information for each match participant as needed.
  • Identify matched that are at risk of closing, intervene effectively, and discuss further with the supervisor.
  • Providing child safety education; Assessing and referring families for alternative or additional services as needed; Applying learned child safety and risk management knowledge, policies and procedures to all aspects of job.
  • Ensure smooth transition among functions and follows process through to next point of contact. Keep manager updated on each site’s progress.
  • Know and keep track of pertinent school closures, test dates, and scheduling needs for each site for which they are assigned, and further, communicate that information amongst all parties in the match (parent, Big, Little)
  • Track program participation, conduct surveys and evaluations using Salesforce

QUALIFICATIONS:

• Minimum Bachelor’s degree in social work, human services, education or related field plus commiserate experience (2-3 years) required. Experience working in a non-profit preferred.
• Experience in volunteer management and child development preferred
• Proficiency in Microsoft Office; including Word, Outlook, and Excel.
• Bilingual positions require incumbents to write and speak Spanish fluently.
• Preferred working knowledge of and use of case management software (preferably Salesforce)
• Must successfully complete a background check prior to hire.

WORK ENVIRONMENT:

• Routine office environment. This position is located in our Atlanta office, though requires weekly local travel to schools.
• Flexible work hours to meet customer needs. Hybrid work schedule (likely 3 days in-person and 2 days work from home).

COMPENSATION & BENEFITS:

• Base salary is budgeted between $45,000 -47,000, based on experience.
• BBBSMA offers generous benefits including subsidized medical insurance, voluntary dental and vision, and employer paid Life Insurance, Short Term Disability, Long Term Disability. We also offer immediate vesting and enrollment in a 403(b) plan with up to a 4.5% employer match.

About Big Brothers Big Sisters of Metro Atlanta

For 63 years, Big Brothers Big Sisters of Metro Atlanta (BBBSMA) has transformed the lives of children in our community through a proven youth development strategy: one-to-one mentoring. The mission of Big Brothers Big Sisters is to create and support one-to-one mentoring relationships that ignite the power and promise of youth. The agency serves approximately 1,300 children from 12 metro Atlanta counties on an annual basis.

Location:

BBBSMA HQ

The Met, 680 Murphy Ave. SW, Atlanta GA 30310

For more information about BBBSMA please visit http://bbbsatl.org

Nondiscrimination and Equal Employment Opportunity:

BBBSMA does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.