Job Summary. The Automotive Service Advisor plays a crucial role in building customer loyalty by providing exceptional customer service and ensuring a positive experience throughout the vehicle service process. They are responsible for scheduling appointments, assessing vehicle needs, communicating with technicians and parts associates, and delivering a high level of customer satisfaction. Supervisory Responsibilities. None. Duties & Responsibili...
Job Summary. The Business Development Center (BDC) Associate is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, including but not limited to inquiries on service, new and pre-owned vehicles, internet leads, and providing general information. Help reinforce the Hanania brand and culture, exuding a positive attitude and high energy. This role understands and demonstrates character...
Job Summary. The Lot Attendant. assists the Service and Sales sides of the business, ensuring optimum on-site vehicle placement and presentation of interiors and exteriors of vehicles. They also assist with transportation of service vehicles by driving to customers’ homes or workplace to retrieve customer vehicle and leave them a loaner vehicle. Supervisory Responsibilities. None. Duties & Responsibilities. Keeps the lot neat and orderly, moves c...
Job Summary. The Automotive Dealership Sales Associate plays a vital role in reinforcing the Hanania brand and culture by demonstrating a positive attitude and high energy. They possess in-depth knowledge of characteristics, capabilities, and features of vehicles, enabling them to develop and qualify buyers and close sales. This role is responsible for achieving sales goals, delivering exceptional customer satisfaction, and staying adaptable to h...
