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We are seeking for a Level 2 Technician. This position as a Level 2 Technician acts as a bridge between Level 1 support and advanced technical specialists. They handle more complex technical issues escalated from the first level and possess deeper knowledge of various IT domains. Our goal is to deliver excellent technical and non-technical support with outstanding customer service and timeliness. This position is part of the Network Operations Center team so candidates must be passionate about technology, highly skilled at providing amazing customer service, and have the ability to thrive in a fast paced and high-pressure environment.
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Full Time
$48k-59k (estimate)
04/27/2024
05/14/2024
The following is the career advancement route for IT Support Technician II positions, which can be used as a reference in future career path planning. As an IT Support Technician II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician II. You can explore the career advancement for an IT Support Technician II below and select your interested title to get hiring information.