*Overview:*
Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you!
At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
*How you will enjoy your day:*
Your role for this job will be to provide friendly customer service for each guest, while being professional, courteous, and engaging in fun and exciting conversations while serving our guests and assisting our servers as needed.
*Work performed:*
* Maintain preventative maintenance records on all HVAC/R equipment, laundry and kitchen equipment.
* Repair and replacement of all HVAC/R equipment.
* Change all filters on equipment.
* Repair and maintain all kitchen and laundry equipment.
* Fill out parts requests and keep stock of replacement parts.
* Help control budget expenses.
* Keep area in shop clean and organized.
* Work with engineers on completion of projects.
* Complete work orders as assigned.
* Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of the other employees and guests.
* Perform Engineer on Duty responsibilities, including readings and rounds and lead other engineers in maintenance duties.
* Proficient use of computer systems.
* Perform high level skills with laundry and kitchen equipment.
* Assist with general maintenance and upkeep of the resorts systems and facilities.
* Check and monitor work performed by engineering staff.
* Help control budget and costs.
* Direct involvement with resolution of guest issues and complaints and follow up with the guest and follow-up after the guest checks out.
* Other duties as assigned.
*Responsibility & Authority:*
* Maintain a high level of guest service at all times in all guest services areas
* Works closely with all departments to ensure guest service levels are being met
* Ensure the safety and comfort of the guests and employees
*Minimum Requirements:*
High school education or equivalent work experience. Formal training in HVAC and certification. At least 3 years experience in hotel/motel, high rise building or commercial HVAC/R. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills. Safety sensitive position.
*Physical Requirements:*
20% Sitting
80% walking, standing, climbing and bending
Lifting/carrying up to 50 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to work in all types of weather conditions
Ability to drive golf cart or gator
*Benefits and Perks:*
Our full-time team members are eligible for health, vision, dental and 401(k) benefits. In addition, all team members get to enjoy a free shift meal in our team member cafe, complimentary shuttle service from Cottonwood, room and dining discounts, opportunities for career development and more!
*Come join our extraordinary team!*
*#ERMA01*
Job Type: Full-time
Work Location: In person