Service Delivery Specialist's (SDS’s) primary duties are to focus on the efficient and accurate completion of work required to ensure customer service once the sale has been made. Provide support to sales staff, engineering, and field services. Interact with ACS customers to determine and recommend devices and services that meet the customer's needs. Reasonable Accommodations Statement. To perform this job successfully, an individual must be able...
Network technician’s primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC’s, PBX’s, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability. Examples of Job Duties. PBX Technician. Provide customer service, troubleshooting, educate customers on ava...
POSITION SUMMARY. An Alaska Communications Recruiter performs advanced professional duties requiring substantial analytical skill, considerable knowledge of human resources management principles, practices, recruitment, and staffing. Contacts are ordinarily with senior executives (SVP, VP, and Directors), administrators, supervisors, and employees, telecom industry representatives, employment and staffing organizations, training specialists, and ...
The Service Assurance Manager II role is critical for the success of our. Enterprise line of business, with responsibility for owning customer. relationships and proactively managing all aspects of customer specific. network performance. The role comes into play with the sale of Managed. Services to Alaska Communications’ customers and is introduced to customers. as their advocate and proactive owner within Alaska Communications of their. network...
INSTALLATION & REPAIR. Field Technician's. duties are to install and maintain all Alaska Communications services, facilities, and products in assigned work areas, remote and non-remote. This is including but is not limited to terrestrial (buried and aerial) Copper and Fiber Optic Plant, Wireless and Microwave towers, facilities such as Remote nodes, Access Points and cross-connects. Field Technician examples of Job Duties. Field Services I&R. Com...
